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We are working with the audience of hardcore gamers — a market with its unique specifics, and we have to take it into account when choosing the payment options. At the same time, it is important to provide the maximum speed of the identity verification, so that the skins reached the inventory as soon as possible and customers could start raining death from their new shiny guns. Together with BASIS ID, we have enabled our customers to use more payment options.

We were in search of a partner, that is strong at processing the documents that contain hieroglyphs and is capable of rapidly verifying IDs as well as utility bills for the verification of the residential address. BASIS ID is performing the best of all

Sprout helps setting up companies in Singapore to local and foreign residents and legal entities. Often, checking a foreign legal entity on AML and sanctions compliance becomes a real challenge, as it is necessary to obtain complete data about the company and also UBOs (Ultimate Beneficial Owner). By automating this process and integrating the Know Your Customer with Singpass’s MyInfo, it was possible to speed up onboarding and provide the Sprout team with a powerful tool allowing to monitor onboarding.

"After the demo of KYC solution by BASIS ID, there was no further need of building an in-house identity verification process. We've been impressed by the close-knit communication and support BASIS ID has shown. The level of professionalism and experience in Know Your Customer procedure will make BASIS ID our choice for the future development of Swag" comments Mari Tiidus, Head of Customer Support, Office and Sourcing Manager