This document (“Privacy Policy”) informs you of BASIS ID policies regarding the collection, use and disclosure of personal information when you use BASIS ID Website, App and/or Services. By registering an account via the BASIS ID Website or the App, you agree to the collection and use of information in accordance with this Privacy Policy.

The definitions of terms starting with capital letters can be found in the BASIS ID Terms and Conditions (“Terms”), which together with this Privacy Policy must be read and accepted prior to using the BASIS ID Website, App and/or Services.



Information We Collect from You

When registering a user account, completing the know-your- customer process for your identification (“KYC”) and/or using our Services we will collect certain personal information that you will provide directly to us. The types of information we may collect are as follows:

  • Contact information: for example your name, country of citizenship, mailing address, telephone number, and email address;
  • Identification data and documents: for example, copy of passport or other identification document, bank statements, document to verify your place of residence, photos or videos for
    facial recognition;
  • Biographic or demographic information: for example, your date of birth, gender, (if applicable) your relationship between you and the legal entity you are representing; Biometric data: video recording for biometric facial recognition;
  • Social network data: for example, your Facebook, Google, LinkedIn, Twitter, Instagram username;
  • User account data: your username and password to access the BASIS ID Services;
  • Payment data: for example, bank account or credit card number.

Collecting some of the information described above is obligatory to register your BASIS ID user account, carry out the KYC to meet the standards established by the applicable laws and/or provide you BASIS ID Services. The obligatory information has been marked in the App or the Website with an asterisk (*).


Information We Collect from Other Sources

In order to effectively carry out the KYC in accordance with the applicable anti-money laundering and terrorist financing prevention laws, we may also obtain information from other sources and combine that with information we collect through the Website or the App. For example, we may collect information available about you from publicly accessible websites, social media networks or public databases. We may also make inquiries to governmental agencies, financial institutions, international agencies and non-public third-party databases to verify the correctness of the information you have provided to us.


Information We Collect Automatically

When you use the App or the Website, we automatically collect the following information:

  • Information about which Service Providers you use and which personal data you are providing
    to the Service Providers via the App or the Website;
  • (a) Device and log information: we collect information about the computer or mobile device you use to access the Website, including device identifiers, mobile network information, type of operating system, and the type of browser used. We also log information about your use of the Website, including access times, pages viewed, IP address, other standard web log data, and the page visited before and after navigating to our websites.


Data received from Service Providers

We may receive your cryptocurrency wallet balance and information regarding transactions made of certain Service Providers you are using via the App or the Website.



We use your personal information collected strictly for the following purposes:

  • Your contact information, identification data and documentation, social network data, video recording as well as the data we obtain from other sources is used to carry out the KYC procedure that would meet the standards of the applicable anti-money laundering and terrorist financing prevention laws and standards (notably the Estonian Money Laundering and Terrorist Financing Prevention Act);
  • Your user account data, contact information and the data we collect automatically in the course of your usage of the Services is used to provide you the Services, including managing your user account, providing customer support, sending updates, collecting fees, etc. Contact information and data we collect automatically is also used to prevent potentially prohibited or illegal activities carried out via the App or the Website and enforce the Terms;
  • Device and log information is also used to measure and improve the Services that are available on the Website and the App;
  • Bank account or credit card details will be directly forwarded to the payment service provider for processing payment. BASIS ID will not be able to access your bank account or credit card details at any time;
  • Your social network data will be used for credit scoring purposes and to suggest you services that you might be interested in connecting to the BASIS ID platform if you have provided us a separate consent to do so;
  • Should you so indicate separately via the App or the Website, we will use your name and e- mail to deliver you marketing and promotional offers on behalf of BASIS ID;
  • We may receive your cryptocurrency wallet balance and information regarding transactions made via various Service Providers in order to integrate the services of the Service Providers into the user interface of BASIS ID Website or App and thereby enable you to use the services of various Service Providers directly in the App or the Website;
  • We may also use the information about you for any other purpose for which the information was collected, provided that such purpose was disclosed to you at the time of collection or you provided a separate consent for processing your data for such purpose.


Your Rights and Data Retention

You may, at any time, request to receive the personal information you have provided to us in the course of using the BASIS ID platform in a structured, commonly used and machine-readable format and have the right to transmit the data to another service provider. Please send the respective request to

You may at any time request to see and update the personal information collected about you in course of using the Services in the Account section of the BASIS ID platform. You may withdraw your consent for further processing of your personal data by deleting your user account on the Website or in the App.

We will retain your personal information only for so long as it is required for the purposes for which it was collected. This period may extend beyond the end of your relationship with us, but only for so long as is reasonably necessary for us to have sufficient information to respond to any legal issues that may arise after the end of your relationship with us or for as long as required by law. When your personal information is no longer required, we will destroy, delete or convert it into an anonymous form.



We do not sell or trade your personal data to any third parties. As some of the BASIS ID Services may be provided by our affiliate companies, we may make your data available to our affiliate companies in order to provide you the Services. Our affiliate companies are:

Data Depot Asia PTE LTD, a limited liability company registered in Singapore under registration number 201713091C, address Block79 @ Launchpad, 79 Ayer Rajah Crescent, 05#08 Singapore 139955.

In addition, we will only provide your data to third parties if you have consented to such transfer of your data pursuant to the privacy policy with a third-party Service Provider or if such transfer is required by law.

Within the BASIS ID service, you are able to access various third-party services without the need to manually provide them your personal information or carry out a further KYC. In order to gain access to any services provided by a third-party Services Provider, you are required to accept the terms and conditions and privacy policy of such Service Provider, determining which data and for which purposes the third-party Service Provider may receive data from you. BASIS ID shall make available your data to the third party to the extent you have consented to in accordance with your agreement with such third party.

Please note that the Website and the App enable you to see and manage the data that you have made available to third parties via the BASIS ID Services. Furthermore, to the extent made available by BASIS ID, the App and the Website enable you to restrict third party Service Providers from further processing of your data or change the extent of the data that a particular third party Service Provider receives.

In addition to the above, BASIS ID may use other third party authorized processors such as technical service providers, identity verification services, mail carriers, IT companies, communication agencies, and hosting providers to process your data in order to provide you the Services. For example, your data may be stored in servers hosted by third party cloud service providers such as Google, Amazon, Microsoft Azure, etc., which may be located anywhere around the world. The data stored in such servers is secured and cannot be accessed by any third parties. Please contact BASIS ID to receive and updated list of such authorized processors. Any such authorized processor shall be obliged to adhere to the restrictions set forth in this Privacy Policy and the applicable data protection laws.



Cookies are files with a small amount of data, which may include an anonymous unique identifier. Cookies are sent to your device from a web site and stored on your device’s hard drive.

We use cookies to collect information such as to confirm that you are logged in; compile aggregate data about site traffic and site interactions in order to offer better site experiences and tools in the future. We may also use trusted third-party services that track this information on our behalf. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of services provided by BASIS ID or third parties.



We endeavor to maintain appropriate physical, procedural and technical safeguards with respect to our offices and information storage facilities in order to prevent any loss, misuse, or unauthorized access, disclosure, or modification of your personal information.

We further protect personal information by restricting its access to those employees, contractors, advisers, affiliates and service providers that we determine to reasonably require access to such information for any of the purposes stated in this Privacy Policy.



The Website or App may provide you access to websites or services owned and operated by third parties. These third party websites and services may have their own privacy policies and are not governed by this Privacy Policy. We are not responsible for the privacy practices or the content of any third party websites or services. Third party websites and services may collect, use and disclose personal information differently than us, so we encourage you to carefully read and review the privacy policy for each third-party website and service that you connect to your BASIS ID platform.



We may send you e-mails for marketing purposes but only with your explicit consent. In case you wish to stop receiving e-mails for marketing purposes, please click unsubscribe button, which can be found at the end of such e-mails.



If you have any questions related to this policy or in case of any suspected infringement of your privacy, please contact us at

The Privacy Policy of BASIS ID is subject to Estonian law (except the conflict of laws rule) and any disputes shall be brought exclusively to courts located in Tallinn, Estonia.

DataDepot OÜ, a limited liability company registered in Estonia under registration number 14078299, address Joala 3-6, Narva, Estonia, 139955.