https://basisid.com website (“Website”), including its subpages and the BASIS ID mobile app (“App”) are run by DataDepot OÜ, a limited liability company registered in the Republic of Estonia under registration number 14078299 (hereafter referred to as “BASIS ID”, “us”, “we”), address Joala 3-6, Narva, Estonia, 139955.

BASIS ID provides the Website and the App, which incorporate a service for carrying out customer identification by performing know-your-customer procedure (“KYC”), anti-money laundering and terrorist financing screening and enable to use various third-party services without having to carry out further identification or manual distribution of personal data (“Services”).

By registering an account via the Website or the BASIS ID App you acknowledge that you have read, understood, and agree to be bound by these terms (“Terms”).

If you have any questions, please contact us at support@basisid.com.

 

REGISTERING AN ACCOUNT AND IDENTITY VERIFICATION

Account Registration

To use the Services, you must register an account by following the registration process as described on the Website or in the App. Upon completion of the registration, you shall gain access to your BASIS ID account.

By registering an account and using any part of the Services, you agree:

  • to provide and keep the information requested by BASIS ID about you accurate, current and complete;
  • to maintain a strong password and keep it confidential together with any other information related to the security of your account;
  • to be fully responsible for all use of your account and for any actions that take place through your account, including responsibility for compliance with all applicable laws and regulations;
  • not to use the Services for any illegal purposes, including (among else) money laundering and terrorism financing;
  • not to register more than one personal account;
  • to act in accordance with these Terms at all times.

By agreeing to these Terms, you represent that you are at least the age of majority in your state or province of residence. If you are registering with BASIS ID as a business entity, you represent that you have the authority to legally bind that entity.

We reserve the right to accept or reject your account registration request without additional explanation. Registering an account on the Website or via the App implies full and total acceptance of all our policies, including these Terms.

 

Identity Verification

The BASIS ID Services entail carrying out a KYC procedure for trustworthy identification of each user. The KYC procedure shall be carried out based on the applicable laws, including laws regulating the anti-money laundering and prevention of terrorist financing, which establish the data that must be collected and the obligatory procedure to ensure that the user is identified.

In course of the identification process you must promptly provide the information and documentation as requested by BASIS ID (ID-card or a passport). Any information and documentation you provide must be correct and up to date. If we suspect that the information or documentations you have provided are incorrect, fake, outdated or do not correspond to the conditions established in these Terms or otherwise, then in our sole discretion, we may either request you to provide additional information or reject your account registration and restrict your access to the Website, App and the Services.

Furthermore, you hereby authorize us to make any inquiries we consider necessary to validate your identity. These inquiries may include asking you for additional information and/or requiring you to take steps to confirm ownership of your email address or financial instruments, ordering a credit report, or verifying information you provide against third party databases or through other sources. Please note that we may incorporate third-party service providers to the process of carrying out the
identification procedure.

If any of the information and/or documents you have provided to BASIS ID change you are obliged to immediately change the information via the Website or the App. Additionally, you acknowledge that from time-to-time, BASIS ID may carry out additional assessment to confirm the data and documentation provided are up to date, in course of which you may be obliged to provide further information, reconfirm the correctness of your data or reupload any identification documentation. The data is collected and kept by BASIS ID in accordance with the privacy policy of BASIS ID (“Privacy Policy”).

 

BASIS ID AND THIRD-PARTY SERVICES

BASIS ID provides an App and Website consolidating services of various third-party service providers (“Service Providers”) that provide financial or other services. BASIS ID may also present you, via the App and the Website, information relating to various third party products or services that you may be interested in or provide you news, recommendations, overview of your services or other material.

Upon completing the KYC procedure, you may choose which services provided by the Service Providers you want to use and register a user account with the Service Provider by following the steps provided in the App or on the Website. As a result of carrying out the KYC procedure via the BASIS ID App or Website, you do not have to carry out a further KYC with the Service Providers whose service you intend to use.

You hereby acknowledge that the services which can be accessed via the marketplace on the App or the Website are provided by third-party Service Providers and not by BASIS ID. In order to use the services of any Service Provider you must activate such services by registering an account with the chosen Service Provider. The account registration may take place directly in the App or the Website or,nalternatively, you may be redirected to the website or platform of the Service Provider. In either case, in order to use any services of third-party Service Providers, you must accept and adhere to the terms and conditions and the privacy policy of the specific Service Provider as provided to you prior to using its services.

In certain circumstances, BASIS ID may also enable you to register an account with third-party Service Providers who are not available via the BASISID marketplace by authorizing BASIS ID to register an account with such third-party Service Provider on your behalf. You hereby acknowledge that should you authorize BASIS ID to register an account with a third-party Service Provider on your behalf, you permit BASIS ID to provide such Service Provider your personal data as required by the Service Provider and fulfil and submit the account registration form. Prior to such registration BASIS ID will make available and require you to accept the terms & conditions and the privacy policy of such third-party Service Provider.

BASIS ID reserves the right to unilaterally decide which Service Providers and which of their services are accessible via the marketplace on the Website and the App, and may at any time remove or add additional Service Providers. Please note the removal of a third-party service from BASIS ID will not terminate or affect the validity of any agreements that you may have with any third-party Service Providers.

You hereby fully acknowledge that BASIS ID merely consolidates various services accessible via the App or the Website and helps to carry out the KYC, facilitate data transfer, account registration and certain other communication between users and Service Providers.

BASIS ID is not providing the services of Service Providers that are made available via the App or the Website. While BASIS ID tries to carefully choose which Service Providers are made accessible via the App and the Website, it does not endorse any of the Service Providers nor is it responsible for providing any of the services that are provided by Service Providers. BASIS ID shall not be liable for any activity or inactivity of any of the Service Providers, including the quality of such services or any damages caused by Service Providers. In case you have incurred any damages due to actions or inactions of any Service Provider, you may submit a claim against such Service Provider subject to your agreement with the Service Provider.

Furthermore, BASIS ID does not provide any recommendations for, or advice in relation to, the use of any of the services of Service Providers that are made available via the App or the Website nor whether such services are suitable for the user and what are the risks relating to such services. BASIS ID encourages each user to consult with a financial advisor or other appropriate professional prior to starting to use the services of any Service Provider.

 

SERVICE PROVIDERS’ ACCESS TO YOUR DATA

The App and the Website enable you to see Services Providers whose services you have activated and manage what information about you BASIS ID is providing to each specific Service Provider. Please note that BASIS ID will only provide Service Providers information, which you have enabled the Service Provider to access based on your agreement with the Service Provider. At any time, you can change the extent of information that BASIS ID is providing to any Service Provider via the data management menu in the App and the Website. The data management menu may enable you to:

  • Reject Service Provider further access to your data,
    Reduce or increase the extent of your data that the Service Provider can access,
  • Authorize BASIS ID to request Service Provider to delete all data the Service Provider holds
    about you.

Please note there can be various consequences to restricting Service Provider from processing your data, including termination or limitation of your access to the services of the Service Provider. The specific consequences are dependent on your agreement with the Service Provider. Where possible, BASIS ID will provide you an automated overview of the consequences of restricting Service Provider from processing your data.

Furthermore, you hereby acknowledge that BASIS ID may not be able to require the Service Provider to delete your data, in which case it is your obligation to contact the Service Provider directly to request deletion of your data. Based on the characteristics of the services provided by the Service Provider, it is also possible that the Service Provider has a right to reject your request to delete your data, for example, if the Service Provider has an obligation arising from the law to keep your data for a certain period of time. Please read the privacy policy of your Service Providers for further information.

 

ACCEPTABLE USE

When using the Website, the App and/or the Services, you must not do any of the following:

  • share your account or account information with any other individual. Use of an account by more than one individual is strictly prohibited;
  • carry out any activities in course of using the Services that is illegal, libelous, defamatory, abusive, threatening, harassing, hateful, offensive, causes damage to BASIS ID or any third party or otherwise violates any law or infringes upon the right of any third party;
  • decompile, reverse engineer, or otherwise attempt to obtain the source code of the Services;
  • the Website and/or the App;
  • modify the software underlying the Website or the App in any manner or form or to use modified versions of such software, including (without limitation) for the purpose of obtaining unauthorized access to the Services;
  • transmit files that contain viruses, corrupted files, or any other similar software or programs that may damage or adversely affect the operation of another person’s computer, Services, Website, App, any software or hardware, or telecommunications equipment;
  • probe, scan or test the vulnerability of the Services or circumvent any security mechanism used by the Website or the App;
  • take any action that imposes an unreasonably or disproportionately large load on the infrastructure of the Website and/or Services;
  • use the Services, the Website, the App or any services of the Service Providers for any activities which are related to or facilitate money laundering and terrorist financing.

You agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of the Services, use of the Services, or access to the Services or any content on the Website or the App, without express written permission by us. You hereby grant BASIS ID and its affiliates a lifetime, worldwide, irrevocable, royalty-free, non-exclusive, sublicensable right to use and reproduce any content that you post on the Website or the App for the purposes of processing and hosting the content in connection with providing the Services. This license will apply to the distribution and the storage of the content in any form, medium, or technology now known or later developed.

BASIS ID reserves the right to suspend or terminate access to its Services immediately to any user, whose activity is disrupting, causing harm to the Services infrastructure or third parties, or otherwise violates the Terms. You agree to reimburse BASIS ID for any expenses or costs, including consequential damages that we or anyone else may incur as a result of a breach of the foregoing representations and obligations.

 

INTELLECTUAL PROPERTY OF BASISID

All copyrights and any other intellectual property rights in relation to Website, App and/or Services shall remain the sole and exclusive property of BASIS ID and you shall have no claim to it insofar as not stated differently herein.

BASIS ID grants you personal, non-exclusive, time limited, non-transferable, non-licensable and revocable license to use the Website, App and our Services, for so long as you comply with the Terms. All rights not expressly granted in the Terms are reserved. You may use the content on the Website and the App only for your personal use in connection with the Services. You may not modify, publish, transmit, participate in the transfer or sale of, reproduce, create derivative works of, distribute, publicly perform, reverse engineer, publicly display, or in any way exploit any of the software, materials or content of the Services in whole or in part, unless as prescribed otherwise in these Terms or in the App or Website.

BASIS ID may at all times and without prior notice, make functional, procedural or technical changes or improvements to the Website, App or the Services. BASIS ID is under no circumstances obliged to adjust or add any specific functionality to the Services.

 

TECHNICAL AND CUSTOMER SUPPORT

On the Website and the App you will find contact information for the purpose of providing you with technical and customer support. We do not guarantee any level of technical support for technical issues not within our direct control. We will provide technical and/or customer support on business days from 9:00 to 18:00 GMT +2. From March 2018 we will provide 24 hour technical and/or customer support during business days.However, please note that occasionally the customer support may be unavailable for maintenance or other reasons.

 

YOUR PRIVACY AND COLLECTION OF DATA

BASIS ID acts in accordance with all applicable data protection regulations and will do its best to keep safe any information you have provided. Our policies regarding the collection, use and disclosure of personal information in course of the Services can be accessed in our Privacy Policy.

 

DELETION OF YOUR BASIS ID ACCOUNT

You may delete your BASIS ID account any time by following the instructions in your profile menu on the Website or the App. Deletion will take effect immediately.

Upon deleting your BASIS ID account, your relationship with BASIS ID will terminate and you will no longer be able to access the Services. In such case BASIS ID will process and/or delete your personal data in accordance with the Privacy Policy. You hereby acknowledge that deleting the BASIS ID account does not necessarily result in termination of the service agreement with Service Providers – the relationship with Service Providers after cancellation of the BASIS ID Services is dependent on the separate legal agreement you have in place with the Service Providers. Any information you have made available to the Service Providers will remain available to them in accordance with the privacy policy in place with such Service Providers.

Please note that if you wish to terminate your relationship with Service Providers you may do so by directly contacting the Service Provider or, if such possibility is enabled, by terminating the relationship with the Service Provider via the App or the Website prior to deleting the BASIS ID account.

 

LIMITATION OF LIABILITY

OUR SERVICES, WEBSITE, APP AND INFORMATION ARE PROVIDED ON AN “AS IS” BASIS AND, OTHER THAN EXPRESSLY SET OUT IN THE TERMS, WITHOUT WARRANTIES OF ANY KIND. ALTHOUGH WE ARE STRIVING TO PROVIDE YOU SERVICES OF HIGHEST POSSIBLE QUALITY, WE DO NOT WARRANT THAT OUR WEBSITE, APP OR SERVICES WILL BE ERROR-FREE AND UNINTERRUPTED.

UNLESS EXPLICITLY STATED OTHERWISE, TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, BASIS ID OR ITS DIRECTORS, EMPLOYEES, PARTNERS AND AGENTS, ARE NOT LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, EXEMPLARY, PUNITIVE OR CONSEQUENTIAL DAMAGES, INCLUDING BUT NOT LIMITED TO, DAMAGES FOR LOSS OF PROFITS, GOODWILL, USE, DATA OR OTHER INTANGIBLE LOSSES ARISING OUT OF OR IN CONNECTION WITH YOUR USE OF WEBSITE, APP AND/OR SERVICES. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, BASIS ID AND ITS DIRECTORS, EMPLOYEES, AFFILIATES, SUPPLIERS AND PARTNERS WILL NOT BE LIABLE FOR ANY DAMAGES THAT EXCEED 500 EUROS.

We assume no liability for non-operability or impaired accessibility to Website, App or Services caused by, for example but not limited to, technical difficulties or dependence on the services of the third parties.

BASIS ID cannot always foresee or anticipate technical or other difficulties which may result in failure to obtain data or loss of data, personalization settings or other service interruptions. BASIS ID cannot assume responsibility for the timeliness, accuracy, deletion, non-delivery or failure to store any user data, communications or personalization settings. You are solely responsible for creating backup copies of any of the information and content that you submit to BASIS ID.

Some states/jurisdictions do not allow exclusion of implied warranties or limitation of liability for incidental or consequential damages, so in such jurisdictions the above limitations or exclusions may not apply. In such case, our liability and that of its affiliates, suppliers and partners will be limited to the greatest extent permitted by law.

Please note that BASIS ID is not a financial planner, broker or tax advisor and does not provide legal, tax or financial advice. The Services are intended only to consolidate various service providers and facilitate the KYC process when using such services. Accordingly, before making any final decisions or implementing any financial strategy, you should consider obtaining additional information and advice from your accountant or other financial advisers who are fully aware of your individual circumstances.

 

INDEMNIFICATION

You agree to defend, indemnify and hold harmless BASIS ID and our employees, contractors, agents, officers and directors, from and against any and all claims, damages, obligations, losses, liabilities, costs or debt, and expenses (including but not limited to attorney’s fees), resulting from or arising out of your infringement of any of these Terms.

 

SEVERABILITY

If any of the provisions of the Terms proves to be void or voidable, or is or becomes invalid in full or in part for any other reason, the remaining provisions of the Terms will continue to apply in full. We will replace the invalid stipulation by a stipulation that is valid and whose legal consequences, in view of the substance and purpose of the Terms, correspond as much as possible to those of the invalid stipulation.

 

NO WAIVER

Our failure to exercise or enforce any right or provision of these Terms will not constitute a waiver of such right or provision.

 

CHANGES

We reserve the right, at our sole discretion, to make changes to the Terms at any time. If a revision is material, we will provide at least 14 days notice on the App or Website prior to any new terms taking effect. By using our Services after those revisions become effective, you agree to be bound by the revised Terms.

 

GOVERNING LAW

These Terms shall be governed and construed in accordance with the laws of Republic of Estonia, without regard to any choice of laws or conflicts of law provisions. You agree that any claims arising from or related to Services shall be brought exclusively to courts located in Tallinn, Estonia and you consent to the exclusive jurisdiction of such courts.

 

DISPUTES

In case of any questions or if you wish to submit a complaint, please contact us at support@basisid.com.

If you use our Services as a natural person, are an EU citizen and wish to submit a complaint about the Services, you may also submit the complaint via the EU online dispute resolution platform, which can be accessed here. Information on the proceedings can be also found on the foregoing webpage.